What does backorder vs. pre-order mean?
For select NEW arrivals we offer the ability to “Pre-Order” the item. This allows you to secure the size and color and the item will be shipped on or before the listed estimated time of arrival date. Your credit card will be authorized for the product, tax and shipping (if applicable), but you will not be charged until the item ships to you.
For our most popular and regularly stocked items, we offer the ability to “Back-Order” an item. Stock arrives regularly, and will be shipped as quickly as possible. Your credit card will be authorized for the product, tax and shipping (if applicable), but you will not be charged until the item ships to you.
What do I do if something I like is out of stock?
We’ve provided our customers with the opportunity to purchase an item either on Backorder or Pre-Order. We also do our very best to indicate when you can expect that item to be delivered to you, and while our goal is to keep you informed as our suppliers help to fulfill your order, we appreciate your patience and your holding the knowledge that sometimes ETA’s for delivery are missed. We thank you in advance for your understanding.